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Now that our cu...More up's and downs than my current marriage. This is a wonderful start to our week and we're wishing you a fab week too. Only to be told by belong to go complain else where? Was intimidating. Absolute nightmare if you need help with the service! When someone can’t answer a call you don’t just leave a message that can’t be understood followed by a email stating send us your best contact. -HannahThanks for your kind words, Sada! We know how stressful it is to move homes and it's never ideal dealing with internet iss...We'll always do our best to be there for our customers, Julia -- Day and night! They waived the disconnection charge and upgraded my service.and. Check your belong internet performance.

We'd love to find out a little more about what's going on with your connection, so please flick us a message: You cannot call Belong AT ALL in Australia, only email to request a call back that takes 3 daysUpdate - Belong have finally reimbursed us all the fees taken out of account.We pride ourselves on our transparency, so I'm sorry that didn't come across here. We'd love a second chance, so if you ever find yourself...ues also. It's great to hear we were able to sort out your speed issues and if you need a hand with anything else, you know where to find us -ChrisWe're glad we could get that sorted out for you, Reynard. I just upgraded my plan to the premium evening speeds and all is fixed!We've been with Belong for just under 2 years and can't fault the connection quality.Apparently I need to stay home and wait for your call. Disappointing for a provider that we had previously experienced no faults.Customer service has been great via Twitter (a little slower over email but that's to be expected) - particularly from Kimberley who helped us out after an issue with our NBN appointment.Helps me alot about my connection. -LizzieBelong have been very supportive over the past few years.

I would give 5 star serviceService is great you can do everything online if you want do not even have to speak with a person, the website is user friendly and the mobile app with up to date use it's very convenient, I increase from the app the limit when I have visitors coming and stay at my place and put it back down when I am on my own, it is saving me lots of moneyOur customers know a good thing when they see it. -Nathat's so good to hear Kieran and we're really glad that we could get any issues fixed, promptly. Then saw Belong offer and thought, I will give it a go. Belong come remove your crap from my house like I asked in my emailThanks for bringing this to our attention, Ray! It's not the Belong way to cancel your service without any warning so we're definitely keen to get to the bottom of what's gone on here. !I wish there was a way to rate Belong lower than 1 star. is on deck every day from 7 AM to 10 PM and we're always willing to roll up our sleeves to get to the bottom of things as quickly as we can. Belong Broadband NBN (Internet Service Provider): 1.6 out of 5 stars from 2,082 genuine reviews on Australia's largest opinion site ProductReview.com.au. Customer support is round the clock but plans are basic. Their product is sub standard slower speeds than promised. We'd really love to make sure we can get things back on track here :) It sounds like you've already been emailing with us, but you can also drop us a message here: https://m.me/BelongAU so we can get to the bottom of what's going on. If they won awards, we get the feeling that they might just place them gently on the mantle and get back to business. While we can't suspend accounts, we can disconnect them if you're not using it and once thins ...It seems like our tests are picking up the good times but not the bad and we get that it can be frustrating that not all your dropouts are showing up. Since I am really worried we need to move and no address yet to provide. Technician arrived at the scheduled time, resolved the issue (dodgy wall socket) and our connection has never been better. We know that a solid home internet connection is more important now than ever. Never thought I'd be connected on the same day of installation! I tried to activate it, system didn't accept. Review was updated on 16th June 2020 Belong Mobile provides just the right combination of coverage, flexibility and affordability, ranking them as one of the country’s best providers. Would NOT recommend! Definitely, I will not recommend this company to anyone.

-LizzieTerrible, constantly dropping in and out every few days. Technician arrived at the scheduled time, resolved the issue (dodgy wall socket) and our connection has never been better. We'd love to follow up and get everything straightened out for you. Thank you so much!

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