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They then became pushy about wanting me to continue to run commands which I refused to do.

If you cancel before your contract ends, you may incur an Early Termination Charge as well as any remaining device or accessory repayments, such as for a Telstra-supplied modem.

Thank-you for sharing.Re: Phone call from woman saying there is a problem with my internet securityFemale, Indian calling from a horrible line. How the hell do we make it stop?

I sensed a scam and said I don't have time to talk to her and that if Telstra is going to disconnect my internet they would have also contacted me via email.

I told him if Telstra had found a problem with my internet they will at least send me an email or letter, but he continues on saying the reason we are not sending you emails because there is a problem with your internet, after he sad that i knew this guy was a total scam!!! Best just to put your name on the register and bypass the whole lot of them and enjoy your cup of tea without hassles!I have received several of these and in most cases told them to go ahead. she goes did u know we were stopping your connection in 30 mins .. I asked her how I can avoid having my Internet being terminated and she said “I’m happy to prove I’m actually from Telstra” and this is when I knew it was a scam. Beware people!I had my parent's number on it years ago when it first started (I think in about 2009??) What could they be looking to gain from this?This thread is now archived and closed to new comments.Streaming (Netflix, Stan, Foxtel Now, Binge)When I dialed that number I got the Telstra message this number is not connected.http://www.scamwatch.gov.au/content/index.phtml/itemId/1134129http://www.scamwatch.gov.au/content/index.phtml/itemId/693900Because con artists are pretending to be from Telstra? It is all very well for governments to have free trade agreements and financial or other assistance pakages being given to these countries where the calls come from but how about us the Australian tax payers getting some assistance.I had one today , I was suspicious because she sounded like she was reading a script, she said you computer has been used for illegal purposes, and she would show me how.http://www.telstra.com.au/abouttelstra/advice/internet/http://www.telstra.com.au/help/contact-us/complaints/verify/ha, I must have had her sister call today... Eliana de Souza today Telstra number D860052. This new Indian-accented person read me my name and address to prove she was from Telstra. Which made me laugh even more and then I hung up.She has been harassing my flatmate (who does not use the computer) for a few months but this was the first time that I picked up the phone. From an overseas number, I picked up and eventually he said hello, used our name, and then said 'i'm sorry to tell you but your internet is being disconnected from today onwards', I said, 'onwards?' This isn't really a Telstra fault. You can contact them on 1800805996. Knowing damn well it was a scam, I led them on for a minute or 2 and then let rip with a beautiful diatribe of swearing - a sailor would be proud ;-) What can I say? She told me that Telstra is going to have to disconnect my internet service as my IP address had been taken over by a hacker they had tracked to my computer who was causing havoc with the whole Telstra network. I said no , then i said well , firstly whats your name and number so I can ring the person i deal with at telstra to confirm this is legit and guess what ... DEAD SILENCE.. i cursed then hanged up so over these scams ... so often   cheers justflowMy answer was NO and i waited for a response, a delay and then the same staement.For assistance with nuisance calls you can contact our Unwelcomed calls team directly on 1800805996We hung up but can't find a way to report it to Telstra - going around in circles with websites and forms.I don't have caller id on my phone so I didn't see the number...https://www.scamwatch.gov.au/content/index.phtml/tag/reportascamYou can sign up for the Do not call register hereAbsolutely correct, Chi-1111. Said strange as we only use Mac, they hung up. I then asked them to send me an email from Telstra, they said they already had, I advised they hadn't. It says to contact you instead, which is why I contacted you. As always, if you are a not sure if it is a genuine Telstra call, its always best to contact us yourself before you give them any personal information or accept any "dubious" sounding offers.I tried to contact Telstra via phone but could not get through but fortunately found this website. They have been very active and we are getting many reports of this. They don't care about the do not call register. He said 'yep', at which point I was ready to hang up.. "is the alright".Today we received a telephone call from a woman (Indian?) “Press one to talk to someone, or press two to have your line disconnected.” They get your details from the white pages, simple as that. I won't be taking a tour of the "Telstra" call centre.If you receive a Telstra/BigPond-branded scam: I'm half way through the school holidays, I needed a release ;-)We had a phone call tonight from a woman who claimed to be from Telstra, saying that our Internet was going to be disconnected tomorrow because our downloads were interfering with Telstra computers. Whenever they called we'd just talk over the top of them informing them that Telstra had put a trace on the line and would be using their details in a court of law at which point they'd hang up and eventually stopped calling. Telling me that my internet will be disconnected in 2 hours' time.
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